“Speed” is a totally subjective measure of performance. Typical “speed test” websites on the internet are not designed to check satellite based connections. They tend to add the satellites natural latency into the calculation of data over time and come up with an inaccurate result which will be inevitably poorer than the true performance you are actually receiving. Contact Tariam technical support if you think you have a genuine performance issue.

Overall performance of the service will vary at different times of the day depending on how busy the network and the public internet is and how many users are online at the same time as you. Typically the network will be 40% less busy after 18.30 CET and before 08.30 CET. The busiest times on the network are lunchtimes between 13.00 and 14.00, particularly on a Monday or Friday.

Please read the Tariam Grade of Service document for precise information of what performance you can expect from the service.

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